Miscellaneous Writings
Treats from our customer survey
Again in May, we put out a customer survey to subscribers of the newsletter. The result was like throwing bread to the bulls. We do not know why or how, but a very long questionnaire containing a variety of stupid questions was answered by almost 2 000 people, which, as a sample, is already enough to predict the election of the next president.
The aftermath of the death spiral (how the company didn't go bust after all)
As many who have followed Valco know, last year (2021) we had a really bad setback. Not only did the interest rate push up costs and we suffered delivery problems, but a large number of the headsets had a latent memory failure due to a component failure. A small component failure caused thousands of headphones to be recalled, customers were outraged (probably including you), and we were threatened with a death spiral.
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The death spiral (or how the company almost went bust)
I hope this post reaches as many of you as possible, because we have quite a lot of explaining to do. 2020 went very well. At the end of the year, we launched the VMK20 headphones, which were not only...
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The shittiest are the customers
Since last autumn (autumn 2017) I have been running this vague little online shop. Economically, this does not produce anything, but mentally, running your own small shop is quite a fun hobby. Customer service in general is a really nice...
Did you know this about Black Friday?
By now, most Finns have heard of Black Friday, which is mainly celebrated in the United States. However, few people know how this holiday originated and how it relates to Finland.
Hey there, it's Jasse again! Last summer, I was already grumbling about how there just aren't any good travel speakers on the market. They're either flimsy plastic junk or sound like a tricked-out go-kart with a sound system tuned by...
We're getting a lot of messages asking for headphones at the moment (and rightly so). I'm sure we'll soon get someone out there saying "is this the headphone guy?". Fortunately, the government hasn't taken anything, and we haven't gone bankrupt (yet), but the...
VALCO noise-cancelling headphones - amateur review
As I said at the beginning, I fully agree that these are my absolute best bluetooth headphones so far in terms of sound quality and therefore a really good purchase for me, as I primarily bought them for listening to music.
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Valco's Great Headphone Odyssey, part 2
So what should you consider when designing headphones? In other words, what features make a headphone good? And to be more precise, what makes headphones great?