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Frequently asked questions
You can find answers to the most common questions here.
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Customer support
The surest way to get an answer is to drop us a message.
By email: info@valco.fi
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Phone support
We do have a phone number you can call, but we can't afford to staff it around the clock. We answer the phone pretty much whenever we happen to be around.
By phone: +358 666 0 333
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User manuals
You can download manuals for our different products from our separate support site at www.valco.support.
Doctor Rajaniemi's Perspirant
Grab one to go with it
Doctor Rajaniemi's Perspirant
Doctor of Administrative Sciences Rajaniemi, the man behind Valco's legendary lavender-scented ear grease, has struck again.
Valco customers now have the chance to own a piece of genuine 1980s charm in the form of Doctor Rajaniemi's Petroli-Saappi Perspirant. This deodorant doesn't smell like petrol, and it doesn't smell like a Saab. It smells like success, neighborly envy, and the achievement that crystallised in the ownership of a Saab 99 Petro.
The scent began life as a simple but deep trauma. In 1983, when the future doctor was nine, his father did not buy a Saab. He spent the money on an Escort. Meanwhile Keijo's dad next door had a brand-new Petroli-Saab, which young Rajaniemi watched from his bedroom window with quiet longing, and a growing bitterness.
From that disappointment came a scent that doesn't apologize. It isn't "fresh." It isn't "modern." It's the aroma of ambitious middle-classness. It tells the world that the wearer has standing, history, and the good sense to pick the best that money can buy.
Doctor Rajaniemi's Perspirant, Petroli-Saappi edition, is for those who remember the time before mindfulness. When a real man drove a Saab, smoked a cig at the wheel, and "Escort" made you think of the car first.
Made in Finland. Tested in cruel human trials.
More info
- Instructions
- Apply to armpits, avoid eyes and other people
- Warning
- Do not insert into bodily orifices
- Made in Finland
- Tested with cruel human experiments
Watch the product video
1980s charm
Don't take our word for it. Take theirs.
We could tell you how great we are, but that would be a bit suspicious. So we'll let our customers do the talking instead. Reviews are real. Not every product has enough reviews yet, but the ones that do show up first. Photos are taken by customers themselves, and unfortunately it shows.
Your armpits deserve better.
- Free shipping on everything
- 30-day returns
- 5-year warranty
- Repair service
- Finnish company
- Secure payment
- Actual customer service
Great products without the dead weight*
Did you know that almost all the electronics inside headphones come from a handful of giants?
Everything else is just smoke and sales talk.
A small maker like Valco can use the exact same top-tier components as the famous mega-corporations stick in their pricier models.
We just don't have a thousand employees to feed, a Manhattan skyscraper to pay for, or a CEO with a private jet (yet).
Which is why we can give you the best bang-for-buck on the market.
And what happens after you've bought? Our customer service and Valco's in-house repair team make sure our products last. And if you fancy a change, you can trade your old Valcos back in to us. Try doing that anywhere else.
At the end of the day, the point of all this is simple. We sell headphones to fund our own Death Star, so we can rule the galaxy.
*except for the founders' beer guts
FAQ
More answers to all sorts of questions over here.