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Frequently asked questions
You can find answers to the most common questions here.
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Customer support
The surest way to get an answer is to drop us a message.
By email: info@valco.fi
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Phone support
We do have a phone number you can call, but we can't afford to staff it around the clock. We answer the phone pretty much whenever we happen to be around.
By phone: +358 666 0 333
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User manuals
You can download manuals for our different products from our separate support site at www.valco.support.









Refurbished VMK25 noise cancelling headphones
Lowest price in the last 30 days €139.00. We never run sales.
Get notified when this is back in stock
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- Product
- Refurbished VMK25 noise cancelling headphones
- Variant
- Black
Grab one to go with it
From the VMK20 came a new, better noise cancelling headphone
Can you even improve on headphones that were already great? The VMK20 was a hit: tens of thousands of pairs sold and praise from both the media and customers. But progress keeps progressing. So we used it as the foundation for a new, even better model.
Modern Finnish design, no blinking lights
Finnish design studio Ratamo Design gave the look a refresh: more modern, but still recognizably Valco. Both status LEDs sit inside the ear cup, because headphones don't need to glow in the dark. That way nobody spots you crouched in the bushes with these on, lying in wait.
Swappable covers and more personality
The VMK25 has magnetic color covers you can swap, wash, and customize, for your own enjoyment or to annoy everyone else.
New drivers and better noise cancellation
New 45 mm composite drivers take the sound quality to a new level. A completely new noise cancellation circuit and thick memory foam cushions block out noise so effectively you can listen to silence. There's also transparency mode included, even though we think it's kind of pointless. But you wanted it, so we built it.
Not the newest model, but still excellent
In the interest of honesty: the VMK25.2 has already taken its place, and this one has been out for a few years too. You won't find the latest Bluetooth tech here. But the hybrid noise cancellation, 45 mm composite drivers, and Jasse's sound tuning haven't changed one bit. Sound quality doesn't know inflation, and at this price you'll damn happily listen to these.
Test winner, don't take our word for it, trust the reviews
The VMK25 has earned praise from independent reviewers too. You'll also find a huge number of reviews from customers who've bought it, right here on our site.
More info
- What
- Wireless noise cancelling headphones with microphone
- Bluetooth
- 5.1, aptX HD, SBC and AAC
- BT chipset
- Qualcomm QCC3034, Jasse's tuning and a new BT antenna
- Drivers
- 45 mm composite drivers, 32 ohms
- Noise cancellation
- Active hybrid noise cancellation (ANC)
- Amplifier
- Class AB
- Microphones
- CVC8 handsfree
- Weight
- approx. 300 grams
- Battery
- 1050 mAh
- Battery life
- Up to 50 hours, up to 45 hours talk time
- Charging time
- 2-3 h, USB-C
- Wired
- Also works with the included 3.5 mm AUX cable
- Frequency response
- 20-20000 Hz, very low distortion
- Multipoint
- Yes
Watch the product video
50-hour battery life
Don't take our word for it. Take theirs.
We could tell you how great we are, but that would be a bit suspicious. So we'll let our customers do the talking instead. Reviews are real. Not every product has enough reviews yet, but the ones that do show up first. Photos are taken by customers themselves, and unfortunately it shows.

Do your wallet a favour, save the planet on the side.
- Free shipping, always
- Try at home for 14 days
- 2-year warranty
- Repair service
- Finnish company
- Secure payment
- Actual customer service

Great products without the dead weight*
Did you know that almost all the electronics inside headphones come from a handful of giants?
Everything else is just smoke and sales talk.
A small maker like Valco can use the exact same top-tier components as the famous mega-corporations stick in their pricier models.
We just don't have a thousand employees to feed, a Manhattan skyscraper to pay for, or a CEO with a private jet (yet).
Which is why we can give you the best bang-for-buck on the market.
And what happens after you've bought? Our customer service and Valco's in-house repair team make sure our products last. And if you fancy a change, you can trade your old Valcos back in to us. Try doing that anywhere else.
At the end of the day, the point of all this is simple. We sell headphones to fund our own Death Star, so we can rule the galaxy.
*except for the founders' beer guts
FAQ
More answers to all sorts of questions over here.